Terms and conditions
These general terms and conditions (GTC) apply to the legal relationships established via this online shop between
DS nulldrei – Büro für Informationsinszenierung // Dirk Schächter
hereinafter referred to as "seller", and its customers in the version valid at the time of the order.
Deviating conditions of the customer are not recognized unless they have been confirmed in writing by the seller.
The place of jurisdiction is Bonn/Germany.
2. Conclusion of the contract
DThe presentation of the products in the seller's online shop does not represent a binding offer to conclude a purchase contract, but merely represents an invitation to the customer to submit a binding offer by placing his order.
The customer's offer can be made using the order form in the online shop, or by letter, fax, email and telephone. By submitting the order in the online shop, the customer submits a legally binding contract offer with regard to the goods contained in the shopping cart; he also accepts these general terms and conditions as the sole authoritative basis for the legal relationship with the seller.
Receipt of the order is confirmed by the seller by sending an email. This confirmation does not yet represent the acceptance of the contract offer, but informs the customer of the receipt of the order by the seller. The contract offer is accepted when the goods are delivered.
3. Return costs
The customer bears the normal costs of returning the goods if the goods delivered correspond to those ordered.
Cancellation policy for the consumer
You can revoke your contract declaration within 14 days without giving reasons in writing (e.g. letter, fax, email) or - if the item is left to you before the deadline - by returning the item. The period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient (in the case of recurring delivery of similar goods, not before receipt of the first partial delivery) and also not before the fulfillment of our information obligations according to Article 246 § 2 Paragraph 2 in connection with § 1 paragraph 1 and 2 EGBGB as well as our obligations according to § 312e paragraph 1 sentence 1 BGB in connection with article 246 § 3 EGBGB. The timely dispatch of the cancellation or the item is sufficient to meet the cancellation deadline. The revocation must be sent to:
DS nulldrei – Büro für Informationsinszenierung
Auf dem Hügel 15
Consequences of cancellation
In the event of an effective cancellation, the mutually received benefits are to be returned and any benefits (e.g. interest) surrendered. If you are not able to return the received service in whole or in part or can only return it in a deteriorated condition, you may have to compensate us for the value. This does not apply to the surrender of items if the deterioration of the item is solely due to its inspection - as it would have been possible for you in a shop, for example. In addition, you can avoid the obligation to pay compensation for a deterioration caused by the intended use of the item by not using the item as if you were your property and by refraining from anything that could impair its value. Transportable items are to be returned at our risk. You have to bear the normal costs of the return if the delivered article corresponds to the ordered item and if the price of the item to be returned does not exceed an amount of 40 euros or if you have not yet received the consideration or a payment at a higher price for the item at the time of cancellation have made the contractually agreed partial payment. Otherwise the return is free for you. Articles that cannot be sent as a parcel will be picked up from you. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you when you send your declaration of revocation or the goods, for us with their receipt.
End of revocation
5. Exclusion of the right of withdrawal
The right of withdrawal does not exist in the case of distance sales contracts for the delivery of goods that are manufactured according to customer requirements or that are clearly tailored to personal needs.